Consultation
At Honoré Salon, we value your time, trust, and experience with us. To ensure a smooth and enjoyable visit for all guests, we kindly ask that you review the following policies.
Cancellation Policy
We understand that schedules can change. If you need to cancel or reschedule your appointment, we require at least 24 hours’ notice. Cancellations or reschedules made with less than 24 hours’ notice will incur a 50% charge of the scheduled service.
We now require a credit card on file for all bookings. Your information is securely stored, and we will always notify you via phone call or voicemail before any cancellation fee is charged.
To cancel or reschedule:
Call us at (269) 344-1343 and leave a message if we are unable to answer.
Email us at salon@honoresalon.com.
Please note: Replies to automated confirmation emails will not be received.
If we do not have a voicemail or email from you, the appointment will be considered a no-call, no-show.
Junior Cut Policy
Children 13 and under are eligible for Junior Cuts at a discounted rate.
If the service requires the same time and attention as an adult haircut—due to length, density, or complexity—the full adult price will apply.
Clients 14 and older will be charged at the standard adult haircut rate.
Consultation Policy
To ensure we deliver exceptional color services tailored to your vision, we require a complimentary 15-minute consultation for:
New clients receiving color services
Existing clients seeking a significant change or new color direction
This consultation allows us to discuss your goals, assess timing, and confirm any
product needs in advance, ensuring a seamless and satisfying experience.
Correction Policy
Your satisfaction is our highest priority. If you are not completely happy with your cut or color, please notify us within 7 days of your original appointment. We will be happy to offer a complimentary correction service. Requests made after 7 days will require a new appointment and will be charged at full price.
Refund Policy
Retail products may be returned for a full refund within 6 months of the original purchase date. Please provide a receipt or proof of purchase at the time of return.
Gratuity Policy
While gratuity is never expected, it is always sincerely appreciated. For your convenience, we accept tips via:
- Cash (preferred)
- Credit card
- Check
- Venmo
- Cash App
Thank you for your generosity and continued support.